Customer support

Welcome to Uncle Sam's Safari Outfitters customer support page! We are here to assist you and provide excellent service to ensure your shopping experience with us is exceptional. Please review the following information to help you get the support you need.

Contacting Customer Support:

  1. If you have any questions, concerns, or need assistance, our dedicated customer support team is ready to help.
  2. You can reach us through the following channels:
    • Email: [email protected]
    • Phone: +1-479-249-9317 (Monday to Saturday, 10:00 AM - 6:00 PM, Sunday, 11:00 AM - 5:00 PM CST)

Common Support Topics: To assist you promptly, here are some common topics we can assist you with:

  • Product inquiries: Information about our products, availability, features, and specifications.
  • Order assistance: Help with placing orders, order tracking, order modifications, and cancellations.
  • Returns and exchanges: Assistance with our return policy, initiating returns or exchanges, and refund inquiries.
  • Shipping and delivery: Support related to shipping methods, tracking, delivery times, and address changes.
  • Account and website support: Assistance with account creation, login issues, and navigating our website.

Frequently Asked Questions (FAQs): We have compiled a list of frequently asked questions to provide quick answers to common queries. Before reaching out to our customer support team, we recommend checking our FAQ page on our website to see if your question has already been addressed.

Fast and Efficient Support: Our goal is to provide fast and efficient support to ensure your satisfaction. When contacting our customer support, please provide as much detail as possible regarding your inquiry or issue. This will help us understand your needs better and resolve them in a timely manner.

Your Feedback Matters: We value your feedback as it helps us improve our products and services. If you have any suggestions, comments, or feedback, please feel free to share them with us. We appreciate your input and strive to meet and exceed your expectations.

Thank you for choosing Uncle Sam's Safari Outfitters. We look forward to serving you and providing exceptional customer support.

Note: Our customer support hours and contact methods may be subject to change. Please refer to our website for the most up-to-date information.

Last updated: May 25, 2023.

Powered by Lightspeed